Sunday, February 21, 2021

Smart Gardener Review

Short answer, don't do it.  Save yourself $30.  Full review to come shortly, but just in case you saw them recommended  by people just putting out lists of available apps but haven't actually used Smart Gardener, don't do it.  They are advertising things they don't do, and when I pointed it out, they thanked me for my suggestions.  Um...what?

They partner with Baker Creek, yet the majority of information on the seeds they sell aren't here.

You want accurate advice based on specific plants?  Nope. You're getting info users inputted.  If I wanted info from non-experts, I would Google the answers, not pay for it.

Is Square Foot Gardening easier with this?  Nope.  The majority of recommended plants per square wasn't right and it won't allow you to customize it.

Anyway, go old school.  Write it out. This has been a waste of time.  

I thought they don't offer refunds because they didn't want people to get the info they needed and then request a refund.  Nope.  It's because they know they aren't doing what they advertise.  But you can't falsely advertise a product and get paid for it.  Now I have to waste more time filing a dispute with my credit card company.

Very frustrating.  

1 comment:

  1. Thank you so much for putting out this review. I was looking at their product and the information is very vague but when you read the details of their "Terms of Use" it has some very concerning things such as additional "Fees and Payment
    Access to the Service, or to certain features of the Service (such as listing a Product), may require you to pay fees to Smart Gardener. If we require you to pay fees, we will post a fee list. Prices for Products are established by the producer. Before you make any payment, you will have an opportunity to review and accept the fees that you will be charged. All fees are in U.S. dollars and are non-refundable. If Smart Gardener changes fees for the Service, including by adding fees or charges, Smart Gardener will provide you advance notice of those changes. If you do not accept the changes, Smart Gardener may discontinue providing the Service to you. Smart Gardener will charge the payment method you specify at the time of purchase and may use a third-party payment processor to process your payment. You authorize Smart Gardener to charge all sums as described in these Terms, for the Services and Products that you select, to that payment method. If you pay any fees with a credit card, Smart Gardener may seek pre-authorization of your credit card account prior to your purchase to verify that the credit card is valid and has the necessary funds or credit available to cover your purchase. If you use the Service to update or cancel any existing authorized one-time payment, it may take up to ten business days for the update or cancellation to take effect. "
    The products looks to have some great features but the upfront information is so vague not sure what you will really be getting.

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